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Return and Exchange

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  • Start your return online.
  • Ship your items with the prepaid shipping label that we'll email to you to print at home.
  • No printer? Show your digital return code at an eligible USPS location and they'll print a shipping label for you.
  • Returns are processed in 10-14 business days and refunds can be expected 5-7 business days after processing.


Our Return Policy

  • Within 15 days of online purchase, FAM accepts the return of full-priced, unworn, unused, unaltered merchandise, in its original packaging, with tickets & garment labels attached. The original cost of shipping is non-refundable.
  • We handle returns with ease so that’s the ultimate goal of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers, our beliefs are to deal with them fairly and reasonably. We have believed that when we treat our customers fairly, they in turn are fair with us.
FAM Exchange Policy

After the FAM Return Policy, we also provide an exchange policy. FAM is a quality
brand and it provides an exchange to its customers. It has a very simple and easy
exchange policy. Its Exchange Policy has the following criteria:

  1. You need to return the original item and request a refund and place a new order online.
  2. Return the item(s) including a completed request an email with the order number, incase you want a different size/color of the same item.
  3. If the requested size/color is unavailable, FAM will issue you a refund.
  4. You can make an exchange only within 15 days of purchase.